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KPI wall examples: real walls and example KPIs per sector

CoVinceNovember 9, 20266 min read

WHAT A GOOD KPI WALL HAS - comic
Comic: click to enlarge

What does a good KPI wall look like? This page has real screenshots of walls in the CoVince Control Room, and per sector a list of example KPIs to choose from. The numbers in the images are demo data. Which KPIs belong on your wall is up to your team.

Real walls from the Control Room

Each image below is a screenshot from CoVince’s Control Room, with demo data.

KPI wall example: go-live wall in the CoVince Control Room with KPI tiles, goals, trends and a readiness meter
A go-live wall. KPIs with their target, trends and a readiness meter. Suitable for a project working towards a date.
KPI wall example: Control Room with a status matrix per clinic, a Pareto chart of reasons and KPI tiles with a target
A status matrix and a Pareto chart. A status per location, and the reasons in order of size. Suitable for showing where it goes wrong.
KPI wall example: detail of a KPI with latest value, change, target, lowest and highest point and a line per week
The detail of a KPI. Tap a tile for the trend per week against the target, with a table per period and a CSV download.
KPI wall example: a canvas with a timeline per week, an action list with owner and date and a remote colleague on screen
Plan and actions on a canvas. A timeline per week, an action list with owner and date, and a remote colleague on screen.
KPI wall example: three walls of screens in the Syner Suite, CoVince's immersive room, with three people at a round table
The walls in the room. The Syner Suite, CoVince’s immersive room: nine standing 86-inch screens in a U, three per wall.

What a good KPI wall has in common

  • Every KPI has a target. Without a target nobody knows whether 86 is good or bad.
  • Every KPI has an owner. Someone who says: that is my number.
  • Five to eight numbers per wall. More, and the team stops reading them.
  • A colour and a trend. Green, orange or red, and the direction.
  • An action for every red number. In CoVince you tap a chart and see which action is attached to it.
  • Today’s numbers. A wall with outdated numbers is a notice board.

Example KPIs per sector

These are examples of topics to choose from, not norms and not target values. You decide the target and the source yourself.

Healthcare

KPI topicWhy on the wall
Waiting timeShows whether patients are helped faster
StaffingCapacity against demand, per shift or ward
Cancelled appointmentsLost capacity, with the reason alongside
Lead time of a care pathwayMakes delay between departments visible

More in Obeya in healthcare.

Local government and public sector

KPI topicWhy on the wall
Lead time of applicationsWhat citizens notice, per department
Progress per phase or neighbourhoodProgrammes rolled out in steps
Open dependenciesWhat one department needs from another
Overdue actionsOwnership across departments

More in Obeya in local government and the public sector.

IT and agile

KPI topicWhy on the wall
Lead timeHow long a ticket or feature is under way
Open incidentsThe health of what is running
AvailabilityWhat users of the service notice
Dependencies between teamsWhat can block a release

More in Obeya for IT and agile teams.

Construction and infrastructure

KPI topicWhy on the wall
Progress per phaseAre we on schedule?
Open reportsWhat still has to be handled
Delivery timesWhat arrives late and what it hits
Completed work packagesHow much is done

More in Obeya in construction and infrastructure.

Manufacturing

KPI topicWhy on the wall
ScrapWhat comes off the line that is not good
Lead timeHow long an order is under way
Delivery reliabilityWhat the customer notices about you
Safety reportsWhat people on the floor see

More in Obeya in manufacturing.

Education

KPI topicWhy on the wall
Assignments handed inProgress of a group, not of a person
Progress of a projectWhat is done and what still has to be
Open actions of the teamOwnership in miniature

More in Obeya in education.

How to build one

  1. Per wall, pick five to eight KPI topics from the list above.
  2. Give each a target and an owner. Remove them if that does not work.
  3. Let the numbers come from CoVince, a CSV or a connected source, or type them in.
  4. Attach an action with owner and date to every red number.

With ‘Make with AI’ a short description becomes a proposal with pages, measurements with their source, phases and roles. Nothing is on the board before you press Build. For a fill-in sheet without a tool: Free Obeya template.

Frequently asked questions

Are the numbers in the images real?

No. The screenshots come from the CoVince Control Room with demo data.

Which KPIs should I choose?

Your team decides that itself. Pick five to eight numbers per wall, each with a target and an owner, and remove what does not drive a decision.

Where do the numbers come from?

From CoVince itself, from a CSV, from connected sources, or you type them in.

How do I see which action belongs to a KPI?

Tap a chart and you see which action is attached to it. Every action has an owner and a date.

Does the wall fit on a big screen?

Yes. The Control Room spreads over one, three or nine screens, and each screen gets a name.

What is visual management?

Visual management is the principle of making the state of affairs visible so nobody has to ask for it. A KPI wall and an Obeya are forms of it. See also Obeya vs Kanban, Scrum board and Visual Management.